Shipping policy

At True Lure, we work hard to process and ship orders as quickly as possible. Please review the following shipping terms before placing an order.

Order Processing

Orders are typically processed within 1–5 business days. Processing times may vary during holidays, sales events, or periods of high order volume.

Shipping Times

Estimated shipping times are provided as guidelines only and are not guaranteed. Delivery times may vary depending on carrier performance, weather conditions, customs processing, and other factors outside of our control.

Shipping Delays

True Lure is not responsible for shipping delays caused by carriers, customs, weather conditions, incorrect shipping information, lost packages, or other circumstances beyond our control.

Shipping Costs

Shipping fees are non-refundable once an order has been shipped. This includes situations where delivery is delayed, refused, returned to sender, or otherwise impacted by the carrier.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. True Lure is not responsible for orders shipped to an incorrect address provided by the customer.

Lost or Stolen Packages

Once an order has been marked as delivered by the shipping carrier, True Lure is not responsible for lost, stolen, or missing packages. Customers should contact the carrier directly regarding delivery-related issues.

Damaged Packages

If your order arrives visibly damaged, please contact us within 7 days of delivery and provide clear photos of the package and contents. We will review the situation and determine an appropriate resolution.

Contact Us

For shipping-related questions, please contact us at:

Email: truelureshop@gmail.com

By placing an order with True Lure, you acknowledge and agree to this Shipping Policy.